User allows user database access to appropriate staff members to access all or select user groups in the system. Records for each user can include a picture, can be sorted by name, create status categories and edit users by status and sort by status, create notes about the user, document observations for any user, send messages to any user, create a Tickler (Action for staff to complete regarding the user and reminder to do so), change their password, edit their Directory info, manage their Wellness goals and keep progress notes, edit their notifications and connect their mobile app to the system, and more. The User Database Tools help streamline staff responsibilities and keep user information categorized and up to date.

The Check In / Out feature makes it simple for residents to check in and out of the community and or staff to do it for them. It also has a special kiosk interface. The system creates reports and offers other types of check in - check out options like Vendor, Visitor or Family for use at the reception area or other areas for events, etc.

If needed, the Emergency feature makes it easy to direct Emergency broadcasts across all or select user groups and or devices instantly with instructions the community creates.

Easily create announcements that are prominently displayed to any user group(s) in either black or red font depending on the how pronounced you want the announcement to be. For example, "The Mail is Delivered" or "Were Out of Red Snapper tonight" might be black font where "Hurricane Approaching in 2 Days" may be in red. All announcements are also viewed when users Alert is turned red at the top of the page while prominently viewed from the menu for a select period of time.

Surveys help staff build community consensus quickly and easily. Create surveys to be completed by any user groups using True or False questions, multiple choice, or written answers. Answers are compiled and accessed and presented in a report that displays all responses and variety of statistical information.

Concierge Desk is for communities with a dedicated concierge. The Concierge Desk is a view of all requests on the system regardless of the concierge has been tasked with handling any specific request. For example, using our Concierge Feature, a user can make a Maintenance Request that would go directly to the maintenance person(s), however using this Concierge Desk the dedicated concierge staffer can view the progress of that maintenance request and get involved in any request needed. The concierge desk allows the concierge to sort by Request Status, by user, by date and more and offers additional oversight and helps staff deliver on the needs of residents and other users.

Sitelligence offers a variety of templates for Digital Display, Touchscreen Kiosk and Cable Tv feeds you are welcome to use. The Display Builder however allows communities to create unlimited displays to cater to specific reasons and or locations as needed. It is similar to a website building system, however designed specifically for Digital Display, Touchscreen Kiosks and Cable TV feeds using a variety of customization tools and Resident Portal features to ensure you get exactly what you want for any display using the feature content in your system. Feeds create a URL you place into the device Mini CPU operating system and you’re ready to go. This is better left to someone technically inclined at your community and or we can help you build what you need.

The Resident Portal allows for residents and nonresidents to request access to the system. No one can access the system unless approved by staff through a process where staff is alerted and approves or denies entry into the system. The Access Requests is a list of all requests and actions taken to approve or deny users and lists the user group they were placed if access was approved.

PDF / Reports are where staff formats and prints Activity Calendars and Newsletters from system content. They can create Guest Log, Volunteer Log, Vender Log reports. They can access 3 activity reports. Reports on Resident Portal usage by feature, user, device and the top features used are available and can drill down to the most detailed level to where you can see down to the users’ page hits. The Tops report shows features most used by users and page hit counts. These last two reports allow communities to augment how they use the platform to best address the needs of all users.

Setup is used by Sitelligence to add and customize your features, however appropriate community or company staff may also have access. Sitelligence creates your platform for you based on an initial consultation, however at any time you can access and edit and add modules and a variety of other aspects of how your platform operates. We suggest however you only allow access to Setup to IT staff and call us first to answer any questions before using it.